Hello, I was installing a new ring 4 to an debilitated but functional ring1 that activated the chime and had power. I did not turn off breaker.
For some reason, there is no voltage to the wires to doorbell after installing. The ring/battery works just no power and no chime.
Transformer reads 22v. Chime reads 22v. Nothing at doorbell. Did the wire from transformer blow? How else can I trouble shoot this. Thanks
The best next step is to ensure the chime being used is on the Chime Kit compatibility list for the Video Doorbell 4. Additionally, the article below has some great installation tips.
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