Ring Video Doorbell

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No voltage
hardwired-video-doorbell

Hello, I was installing a new ring 4 to an debilitated but functional ring1 that activated the chime and had power. I did not turn off breaker.For some reason, there is no voltage to the wires to doorbell after installing. The ring/battery works just no power and no chime. Transformer reads 22v. Chime reads 22v. Nothing at doorbell. Did the wire from transformer blow? How else can I trouble shoot this. Thanks

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14-12-2021 19:42:16

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