Ring Security Cameras

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No user defined motion zones on stick up cams

For over a year, we’ve had a floodlight cam and ring doorbell. They work great! At Christmas, I got 3 stick up cams. After mounting them, I was getting multiple notifications. After some research, I discovered that Ring does not allow user defined motion zones like they do on the floodlight cam. It would be nice if Ring would tell you that important detail BEFORE you buy it! After calling tech support (not in the US), I was told I would have to reposition the cams. Mind you I have already drilled 6 holes per cam in the side of my house and now Ring is suggesting the same thing again. How about updating the firmware on the stick up cams so they allow user defined zones!!! This is ridiculous! I may just return everything and get my money back. Poor customer support!!!!

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05-01-2020 22:00:50

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