No subscription. Neighbour's car damaged - can we get screenshots?

Hi,

I don’t pay out for the subscription service which hasn’t been an issue so far. A neighbour has had their car damaged this morning by a van - my doorbell cam is in sight of their car but looking at the ‘motion at your front door’ notification doesn’t match up with the time frame they’ve mentioned. Is there a way to see the screenshot/video still? It ultimately doesn’t affect me, but I thought this would be the neighbourly thing to do to at least check.

Thanks

Hi @Jennings. Without a Ring Protect plan, you’ll not be able to view any previously recorded events such as motion detection or Live Views. You’d need to subscribe to one of the Ring Protect plans in order to view previous events, as nothing is saved without a plan. I hope that helps answer your questions!