No sound from NEW my hardwired doorbell?

I have changed all my device settings to on and I still have no sound on my hardwired ring doorbell?
Ugh! Can anyone help? I really need to hear my conversation with my ups driver! I can’t remember what he told me to do
Smiles
srtr

Hi @usersrtr. What specific doorbell model do you have? Is Audio streaming enabled for your device? Do you hear audio when playing this back on Ring.com?