No sound from alarm keypad

My keypad is making no sounds. It has volume turned all the way up and chirps enabled and nothing works. I have used the pinhole to reset and still nothing

Hey @Mgay32. If you have reset your keypad and it will not make any noise, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.