Ring Security Cameras

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I
No snapshots appearing
troubleshooting
snapshot

Hi, I have a new stick up cam plug in and despite turning on the option for snapshots in settings nothing is appearing in the timeline except motion activation or live view recordings. I've tried toggling the feature on and off and changing the frequency but nothing works. I've only just installed the camera and it did a firmware upgrade so presumably it should be at the latest version.

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1

12-06-2021 20:34:31

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