Hello All
I don’t seem to be getting any Ring notifications on my phone anymore (pics or sound) When I log into the Ring App I can see all if the activity that has taken place and also visit live view. I am the account holder. My shared contacts can still receive notifications ok.
This seems to be since iOS update ( but not sure)
Things I have done so far to rectify:
Been into Ring settings to make sure all my devices (doorbell and cameras) are set to enable notifications.
Turned phone off and rebooted.
Made sure notification setting on my Phone are ok to send push notifications.
Compared all my settings with my husbands ( who is still receiving notifications) and the settings all match.
Am I missing something ? Any help appreciated.
Hi @PurpleMoose. I’d recommend reviewing the notification troubleshooting steps for iOS devices here. Also check that you do not have Do Not Disturb mode enabled on your iPhone. If those troubleshooting steps don’t help, please follow up with our support team for further assistance.