Ring Security Cameras
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U
No QR code
hardwired-security-cameras
troubleshooting
Hi I have just moved into a property and have found a Ring security cam to the rear of the property. Unfortunately the QR has since disappeared, I guess over time it rubs off. I tried speaking with someone at Ring helpline about the issue, I was told there was absolutely nothing I could do, the unit could only now work as a security floodlight. Surely this cannot be correct? Welcome any thoughts on this?
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22-08-2023 07:17:43
Responses (5)
J
@user55727. That looks to be the original Floodlight Cam, which can be set up without a QR code or pin code. Try the following steps:
- Open the Ring app
- Choose the menu button (three lines in the upper left corner).
- Select Set Up a Device
- Select Security Cams
- Tap on Im Ready To Scan and select Other Options.
- Select Can't scan the QR code and then tap on Enter Code Manually
- Select the Camera that only says "Floodlight Cam."
It should let you continue with your setup now without a pin code or scanning a QR code. Let me know if these steps helped.
2
28-08-2023 07:47:21
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J
@user55727. You are welcome. I am glad you were able to get your Camera setup! 🙂
1
30-08-2023 04:20:36
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U
Same problem; bought a house with a Ring doorbell cam.
Trying and failing to access the device because there is no QR code on it; and no 5-digit pin
So I can't use it, but my seller can. Beautiful!
0
02-09-2023 08:23:18
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Justin_Ring
0
23-08-2023 07:38:53
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