Hi @Tay33170. For Live View concerns, you can check out our Community Post on the topic [here](https://community.ring.com/t/live-view-not-activating-and-connecting-troubleshooting-tips/249), which will have some basic information and troubleshooting tips for you. You'll also want to make sure that the Doorbell's [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4) indicates a good connection to you home wifi network, as a poor connection could cause the Live View to not activate and for motion events to not be properly recorded. I hope this information is helpful! :)