Ring Video Doorbell
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No option to change video recording length
battery-video-doorbell
I don't have any options anywhere that mention Video Recording Length. I've clicked my device, I've clicked settings within there and then notifications and health but there is nothing like the following help file describes.https://support.ring.com/hc/en-us/articles/115001858043-My-Video-Recording-Stops-After-20-Seconds
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04-02-2021 10:36:38
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Caitlyn_Ring
Hi @kalemaroni. You can find detailed steps on how to adjust the Video Recording Length in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360040293791-Adjust-the-Video-Recording-Length-on-Your-Battery-Powered-Devices), which is a bit more in-depth than the one you shared. If you're not able to find the option, our support team can take a closer look with you to make sure everything is working properly. You can reach our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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04-02-2021 18:06:16
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