No one deals with complaints
Does anyone ever deal with complaints I have spent hors on the phone and detailed my complaint in writing (e.mail) but no one is interested. How do you get anyone to resolve a complaint, dont say ring an advisor as I am fed up going over the same thing time and again to be told everything is ok, when it clearly is not!
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13-07-2022 10:49:53
Responses (5)
- L
@user15656 did you get anywhere with this? I'm having the same issue. Thanks
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14-12-2022 11:22:32
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- U
Just spent 20 min on telephone support looking for complaints procedure, same answer - go to community forum. This company does not have a proper complaints procedure! Rubbish quality products, useless customer service, no complaints procedure - I wish I never bought their products!
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22-01-2024 11:09:25
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- C
A post was merged into an existing topic: Ring increases Basic Subscription fee to £49.99 per device
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09-02-2024 05:47:56
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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10-03-2024 05:49:48
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Community Resources
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Caitlyn_Ring
Hi neighbors, thank you for sharing your feedback here. We do not have an official complaint forum. The Ring Community, which you’re currently on, is a public forum meant for general troubleshooting assistance. If your concern requires more advanced troubleshooting, we would recommend getting in touch with our support team via one of the numbers here. Our support team is also who you would contact for any concerns regarding billing or shipping.
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09-02-2024 05:49:21
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