No notifications unless we go into the ring app prior

Hi there, @Bluestreak56! This is not intended to happen. Once your notifications are enabled, and these permissions are accepted for the Ring app on your mobile device, you should at least get a notification banner for a motion a Ring event thereafter. Please ensure you’ve not changed any of the settings mentioned prior, and that your alert toggles are enabled in the the Ring app. I recommend also checking do not disturb mode, and that there is no VPN enabled.

Connection is always worth checking. Other than your Ring device RSSi, which shows your wifi signal strength, please also test out wifi connection versus cellular data connection on your mobile device. If possible, trying another mobile device entirely can rule out many factors. I hope this helps! :slight_smile: