‎No notifications on 2nd gen doorbell

English

Help

Community Home

Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

U

user69436

No notifications on 2nd gen doorbell

troubleshooting

notifications

I am wondering if anyone has a fix for this. I am not receiving any notifications on my iPhone 12 Pro for the 2nd gen doorbell. The recordings are there. My second user is getting notifications and I have checked all settings in my phone and they match the other users. The doorbell has been reset and this hasn’t helped. Has anyone else encountered this problem before? * List item

67 •

0 •

02-12-2023 06:44:44

Responses (2)

T

Tom_Ring

Hi @user69436. What version of the Ring app is installed? Are you using a Focus mode on your iPhone?

0

•

04-12-2023 07:32:01

•

U

user69436

Hi Tom, I have updated the app to the latest version and still have no notifications. The focus mode on my phone is set at the generic one, so not set to do not disturb, work, personal or sleep mode.

0

•

06-12-2023 06:03:35

U

user69436

Hi Tom, it is 5.65.1. I am using a focus mode on iPhone

0

•

06-12-2023 05:53:21

•