Two calls to Ring CS with this same problem. They then referred me to Amazon Echo CS who suggested I call Ring back. Solved the problem per advice listed below…Shut off the Do Not Disturb function on Alexa Show. Thanks to commenter below for the advice.
This is what fixed it for me, but it took me a while to figure out that the PRIMARY user’s email address must be the same as the Amazon email address; it will not work with a shared user account.
This worked for me after been trying all other ways. Thanks!
This worked for me. Thanks!
I tried all of the above with no luck, then I decided to disable the setting “Amazon Kids” on the Echo device and once I did that it worked!!! Now I can get the ring notifications on the Echo Show. I guess this is a bug on the app that should be fixed by the developers.
Mine worked until a few days ago and it just stopped announcing. I tried all things listed in this thread and it’s still not working. Any other ideas?
for me, that didn’t work