Hi @brunoschca. Ensure you have Ring and Motion Alerts toggled on in the Ring app for your Doorbell. Then check the app store and make sure your Ring app is fully updated, as well as try the troubleshooting steps listed [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). If you still aren't receiving notifications from the Ring app after trying those troubleshooting steps, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

I too am having same issues, wife has android 13 works fine I'm on 14 no notifications at all, even when I log into her account.