Responses (107)

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flaxseedoil1000
I cannot get live view to work via Chrome or EdgeIt does record but 'activating live view' just spins and spinsDesktop app works instantlyMy subscription is up next month, will not continue with RING since it is now crippled.BTW 45 minute wait time for support? You can do better Amazon.
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06-09-2021 15:43:46
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Loomis9
On October 15, 2021, the Ring desktop app for Windows and Mac will be discontinued. All users will be permanently logged out of the Ring - Always Home desktop
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07-09-2021 13:15:59
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Rkaufhold
There's a Legal term for this - CONSUMER FRAUD BAIT AND SWITCH. The RING was sold as being accessible from your desktop app. They got your money and now they want to make it extremely difficult to get what we've paid for. Maybe writing to Consumer Affairs would be a start - that could lead to a Class Action against Google.In the meantime, instead of buying the additional cameras, we can turn to the competition.
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07-09-2021 20:25:43
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agilefrog
Really not happy about this. The recommended replacement only supports two browsers (neither of which I use), and even if it did work across browser types I would need to disable two factor login to make it anywhere near usable. If this change stands I will have to junk Ring and move to an alternative, as desktop live view is why I chose Ring in the first place. Poor decision Ring.
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08-09-2021 09:29:51
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doverrog
This is just ridiculous. WHY? Surely it can't be that difficult to keep the Desktop Ring operating? It's essential for monitoring cameras and surely that's the whole point?Why do we have to be forced to have our mobiles in hand continually?Ring has always been a market leader and now it seems that they are going to lose customers worldwide. Not exactly good business sense is it? :angry:
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08-09-2021 11:05:18
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