Ring App

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1
No more Ring Desktop
negative-feedback
app-settings

Really unhappy about this. I find it convenient when I'm working to see notifications and run live views from my office computer. Why would they force us to mobiles - something sat on my desk which I'm not staring at 24/7. Bad move Amazon/Ring. https://support.ring.com/hc/en-us/articles/360059615351

10188

1

517

19-08-2021 04:14:24

Responses (118)

  • W

    Yes, we know we can access the app via our web browser - for now. But the communication we all received stated that would no longer be the case after October 15, 2021. Has that changed?

    0

    04-09-2021 11:00:25

      C

      Nope! The fools are just putting the cart before the horse, while their new way to force us to view LIVE Ring cams on the Chrome Browser still does not work as of 9-10-2021

      0

      11-09-2021 02:47:48

  • K

    I agree. Very disappointing. It is easier to view videos on a larger screen!!

    2

    05-09-2021 09:54:45

    • F

      I cannot get live view to work via Chrome or Edge It does record but 'activating live view' just spins and spins Desktop app works instantly My subscription is up next month, will not continue with RING since it is now crippled. BTW 45 minute wait time for support? You can do better Amazon.

      0

      06-09-2021 03:43:46

        5

        For anyone still unable to load Live View from Ring's site, please see my post here: https://community.ring.com/t/fix-for-live-view-not-working-from-rings-website-grant-microphone-permission/79252

        3

        06-09-2021 04:55:25

    • L

      On October 15, 2021, the Ring desktop app for Windows and Mac will be discontinued. All users will be permanently logged out of the Ring - Always Home desktop

      0

      07-09-2021 01:15:59

      • R

        There's a Legal term for this - CONSUMER FRAUD BAIT AND SWITCH. The RING was sold as being accessible from your desktop app. They got your money and now they want to make it extremely difficult to get what we've paid for. Maybe writing to Consumer Affairs would be a start - that could lead to a Class Action against Google. In the meantime, instead of buying the additional cameras, we can turn to the competition.

        1

        07-09-2021 08:25:43

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