I have a ring doorbell camera with a chime unit. I used to receive movement notifications on my echo show 5 and my iphone. Now i don’t receive any notifications on my iphone or my echo show.
I tried everything. All the seeting in the apps are to on to receive notification. I tried uninstaling the app and installing it again on my iphone. I tryed to change the wifi on my doorbell camera and on my chime unit. Nothing works
If i go in the ring app in history i see that the camera does detect movement and does record videos. So the wifi connection does works. When i press the chime button it does chime too. When i press the chime button my cell phone receive a notification and my echo show 5 shows the camera. It’s only when there is movement without pressing the chime button that i don’t receive notifications.
I’m at a total loss. I wonder if Amazon have home technicians in Quebec,Canada.