During my trial everything worked great. I did the subscription plan and not I get nothing. No alerts, no recordings etc. I can only use live view. Help!
Hey @Tagcmore. If you are subscribed to the Ring Protect Plan and do not see your device is savings recordings and you’re unable to view any, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.