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No longer receiving alert notifications

We just purchased/set up our Ring Stick Cameras on 08/03/2020 and receiveid alert notifications on my iPhone X for every motion detected, then all of a sudden 08/04/2020 the alert notifications stopped. The cameras are still recording motion. I do not know why the alerts stopped. I have done all the steps, notifications on iPhone are enabled and alerts on both cameras are on, WiFi is good, uninstalled/reinsalled Ring App, reset the phone. Just don't know why it was working when we set up the cameras and then all of a sudden stopped.Any suggestions are appreciated.

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05-08-2020 13:13:04

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