‎No longer receive a tone (only a vibration) when arming or disarming the alarm IOS

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ChairmanOfTheBoard55

No longer receive a tone (only a vibration) when arming or disarming the alarm IOS

alarm

troubleshooting

notifications

Recently I have stopped getting a useful, easily audible alert tone (IOS 'Chord' I think) when arming or disarming the alarm on IOS devices. It seems to now be the 'Rebound' alert tone which is barely audible. We have multiple IOS devices on different versions of IOS so this is certainly app related. There is no option in the app to choose the alert sound. Is there a reason this has been changed, and can one at least be given the option to change it back, if it is not a bug?

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15-10-2023 09:22:38

Responses (1)

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Caitlyn_Ring
Hi @ChairmanOfTheBoard55. Have you checked your notification settings within your phone rather than in the Ring app? There is no option in the Ring app to set an alert tone specifically for the Mode change notification, as this is a standard push notification.
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16-10-2023 07:15:09
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