No live feed been on phone no help

I would like a refund or replacement been on phone they were no help 120.00 for a camera that shows nothing but a light! Who do i complain to

Hi @Wendyflip23. Refunds and replacements cannot be handled here in the Community since it is a public forum and we do not have access to account information. We have this Community page with a few steps to try to help when Live View is not working. If you have tried these steps and are still having the same concern, I recommend you continue working with our support team to further investigate your concern.