U
No Drill Mount didn't work
battery-video-doorbell
installation
troubleshooting
Hey, I put up my no drill mount today on a UPVC door, it's poured down with rain and it's fallen off! I followed the instructions, made sure the door was clean and left it about 1.5hrs to set before I put the camera on... Has this happened to anyone before please?
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11-06-2023 09:53:23
Responses (1)
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Caitlyn_Ring
Hi @user47888. It's possible it came loose due to the rain because it was installed the same day. I'd recommend trying to reinstall the No Drill Mount after the rain has cleared up and everything is sufficiently dry. If that doesn't work, or there's any damage to your Doorbell or No Drill Mount, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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14-06-2023 06:41:11
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