My Ring Doorbell is saying its offline, and does this regularly, according to the app, and via “Alexa” shows, however when I check my Wi-Fi information I can see the device is connected with a strong signal, the app still shows and so does the dashboard on the web that the device is “OFFLINE”
(combined picture attached showing RSSI and SNR and connectivity! as I can only upload 1 image!)
I have reset this device on a few occasions already, the power supply is a real Ring product and I am getting to my whit’s end with this now, what is the point of a doorbell that doesn’t work? I have 2 chime units and these have issues with connections too where the blue circle flashes if I put it in the wrong part of the house, but when I use other places it works fine.
I am wondering if people are having issues because of MESH networks and multiple APs for people that have some idea how networks work and want decent signal strengths.
Here is a post of the RSSI information for today… and my Wi-Fi hasn’t gone down at all.
I hope these images upload correctly. otherwise this is pointless too.
(are you fricking joking me!? you can only imbed one item to a post!!?! you want information for support yet you don’t allow people to upload information)