Ring Video Doorbell
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No chime alert on iPhone or ipad
battery-video-doorbell
troubleshooting
notifications
The chime alert on my iPhone and iPad has ceased to function on my ring doorbell 2. I’ve tried all the fixes but none seem to work. Is there a workable fix for this as it’s pointless when away from home and not to receive security alerts.
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14-02-2023 01:39:25
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Caitlyn_Ring
Hi @user36408. I'd suggest starting with the troubleshooting steps [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-Apple-iOS-Devices) for notifications on Apple iOS devices. Additionally, make sure you don't have your phone or tablet on Silent Mode or on Do Not Disturb, as you won't hear an audible alert for notifications in that case. If these troubleshooting steps don't help, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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15-02-2023 06:36:04
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