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No camera view on dashboard
My dashboard for both of my internal cameras show a black screen now with the message “ motion detection is turned off”. However, it is doing this even though the detection is actually ON. The camera is actually on, recording, and displaying notifications. It just doesn’t show a visual on the camera anymore from the dashboard. This is the case for all of our phones and iPad in the house, so it’s an app consistent issue. The one workaround is if I force close the app and reopen. It will then display the camera image the first time I open the app. However, once I leave the open and re-enter, it goes black on the dashboard again. It used to work fine where I opened the app and could quickly see the current image that was in the camera (from the last 30 sec or so that it updated). Now, no update displayed. Black. I can only view if I go live. Note: The dashboard displays the doorbell camera just fine. This is only happening on the inside cameras. Is this a known bug? Is this something that is in the works for correction? Any insight is appreciated. Thank you!
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05-01-2023 19:45:35
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