No camera view in history

I have just noticed that when I look at history on doorbell there is no video/picture, it’s only noise

Hi @user33288. If you have just a black screen with audio for your recordings, try the following steps:

We have this Help Center page with other steps you can try for your concern. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.