The audio on my doorbell suddenly stopped working. People can hear me talking, but I cannot hear them. I just took the cover off and reset it, but that didn’t do anything. Does anyone have any other suggestions?
Hi @StephNutt83. Audio issues are often related to your network. This Help Center article here goes over some steps you can take to improve the audio quality of your Ring Doorbell. If you are still experiencing poor audio quality, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.