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S

Syph013

No audio to doorbell
android

I can hear visitors on the app but they cannot hear me Mic permissions are enabled Restarted phone Reinstalled Ring app Audio works both ways on alexia device But nothing from my phone?

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10-12-2020 20:20:51

Responses (1)

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    Caitlyn_Ring

    Hi @Syph013. When you access Live View, make sure you tap the green microphone icon in the bottom left to ensure the two-way audio is enabled. If it's still not working, then you may need to reach out to your cell phone provider for further assistance since the audio is working on other devices.There may be some settings that need to be adjusted on your phone, or the OS may need to be updated.

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    11-12-2020 17:35:07

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