No Audio From Your Mobile Device to Doorbell

Hi,I have the following ring devices:Ring Elite doorbellRing Spotlight camRing Floodlight camAll video is fine and when using two way talk I can hear everything fine from my phone, but they cant hear anything from my phone when I talk.I have 3 Alexa devices and the two talk works fine.My phone is a 'Huawei p30 pro'.I've gone through and checked 'all' permissions on both 'Ring app' & 'Rapid Ring app' and everything is correct - but i have the same outcome for both apps.Is the P30 pro supported by the ring app? Is anyone else having this issue with this device.EMUI version for phone is latest 10.1.0.203.ThanksTony