No audible sound with door bell and motion

Products Ring App
1

Hi, I have a ring always home, the system worked perfect on my Nokia Lumia 530 , it also works fine on my wife’s Huawei P30. I now have a Huawei P40 Lite E. The app has been accepted but I can’t receive audible security notifications, it registers in the history when the bell rings and when there’s motion.

2

Hi @Kiz. We have a great Community article here that goes over some tips and tricks for getting the Huawei phone to function properly with the Ring app. I suggest looking that over and seeing if that helps!