No answer to help

I see the same issues in regards to notification delays with no answers or responses. This must be a recurring problem with no solution. I am having problems with camera notification delays and the only answer from RING is to reboot everything from router to phone. And its not simple to disconnect the doorbell and move it closer to the router - did this first time in setting up the devdice and all was good. I'm concluding that RING has no answer to poor delay times - its not like the commercials or advertisements. This is based on m calling and asking for help and getting disconnected twice. Disappointed.