Ring Video Doorbell
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No annoucements on Echo Devices
I have been through the Alexa and Ring apps multiple times to enable announcements on a Show and a Dot, but still when I press the doorbell none of the devices let me know that it was pressed. I have them all set to announce per the doorbell settings on a press, and have their respective settings to enable announcements. Anybody ever have this issue, and/or have any suggestions?
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29-05-2020 23:37:09
Responses (1)
- N
Hello,I am having a similar issue. I have tried uninstalling and reinstalling Alexa App and Ring App three times now; I have gone through all the authorizations and am still not receiving notifications when the doorbell is pressed. Please help! I want to know when someone is at the door if my phone is not near by
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07-09-2020 22:12:07
CHi @ndjessieb08, happy to chime in here. If the previous suggestions were not successful in resolving your concern, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a closer look and work directly with you to find a solution. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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08-09-2020 18:02:02
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Storm5421
I should add that I have no issue viewing the live view on the Show since I connected the accounts, it just does not ring.
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29-05-2020 23:39:35
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