Ring Video Doorbell

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S
No annoucements on Echo Devices

I have been through the Alexa and Ring apps multiple times to enable announcements on a Show and a Dot, but still when I press the doorbell none of the devices let me know that it was pressed. I have them all set to announce per the doorbell settings on a press, and have their respective settings to enable announcements. Anybody ever have this issue, and/or have any suggestions?

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29-05-2020 23:37:09

Responses (1)

  • S

    I should add that I have no issue viewing the live view on the Show since I connected the accounts, it just does not ring.

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    29-05-2020 23:39:35

      N

      Hello,I am having a similar issue. I have tried uninstalling and reinstalling Alexa App and Ring App three times now; I have gone through all the authorizations and am still not receiving notifications when the doorbell is pressed. Please help! I want to know when someone is at the door if my phone is not near by

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      07-09-2020 22:12:07

      C

      Hi @ndjessieb08, happy to chime in here. If the previous suggestions were not successful in resolving your concern, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a closer look and work directly with you to find a solution. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

      0

      08-09-2020 18:02:02

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