I have a stick up camera that is battery/solar powered. I have an issue with the night vision not turning off but only at night. When I set the night vision and color night vision off the night vision still stays on. It doesn’t stay on during the day though. I have plenty of light where the camera is and don’t want the night vision on at all (color or reg) but it won’t turn off. Can someone please help?!
The night vision adjustment will often depend on lighting in the area and other environmental features, such as an enclosed entry way. Testing out the color night vision option and even adjusting the mounting angle of your Ring device can help. Check out the Help Center article below for more steps.