Night vision not working

Hi, I can’t get the night vision to work on the Doorbell 2. I reset it, uninstalled & reinstalled the app but it is still black!

Hey @Audsc. Since you have done the uninstall and reinstall to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.