Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
T
Night Vision not working on camera
hardwired-security-cameras
troubleshooting

Our camera is only a month and a half old and our night vision has stopped working. We have reset the camera, unplugged the camera and tried shining a bright light into it. Nothing seems to help. How do I go about getting this replaced? I know it must be under warranty.

271

0

0

24-07-2023 05:10:29

Responses (1)

  • T

    Hi @Tim813mosh. What model camera are you having issues with? Can you share a screenshot of what the camera is seeing at night? Is this an inside or outside device and is it in front of a window?

    0

    25-07-2023 04:24:49

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution