Ring Security Cameras
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T
Night Vision not working on camera
hardwired-security-cameras
troubleshooting
Our camera is only a month and a half old and our night vision has stopped working. We have reset the camera, unplugged the camera and tried shining a bright light into it. Nothing seems to help. How do I go about getting this replaced? I know it must be under warranty.
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24-07-2023 05:10:29
Responses (1)
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Tom_Ring
Hi @Tim813mosh. What model camera are you having issues with? Can you share a screenshot of what the camera is seeing at night? Is this an inside or outside device and is it in front of a window?
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25-07-2023 04:24:49
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