Night time recording

Hi @Devizes. If the motion detection for your Camera is not working correctly during the night, try the following steps:

As mentioned in the previous comments, verify that you are testing your Motion Detection yourself during the night to see if your Camera detects you. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. Since we can only provide basic troubleshooting steps here in the Community, our support team will be able to take a more in-depth look into your concern or have you escalated to our more advanced support team.