New Xfinity Modem; Can't connect Ring Pro

I just got a new Xfinity wi-fi modem and I’m trying to re-connect the Ring. It keeps saying that the password is incorrect, but I know for a FACT that it is correct. How do I fix this?

Hey @lwombacher. You may need to ensure the proper ports and protocols are opened to allow the Ring device to connect. Please check out our Help Center Article here for more information on this and let me know if making these changes helped!