Hi @goffamhs. Thank you for updating us with your progress. If you feel comfortable with this, try connecting the Floodlight Cam to a wifi hotspot using a cell phone or tablet with that capability. If this is something you are not confident with doing on your own, I would suggest contacting our support team to have them assist you with this more in depth troubleshooting. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.