Hi @JoeOtte. If your [Camera Preview tile](https://support.ring.com/hc/en-us/articles/360000685566-Camera-Previews-Information) is not updating, you can try the following steps: * [Reboot your Camera from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). * Verify that your cameras' [RSSI signal strength](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) is good. * Reboot your smartphone. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.