I added another camera to our system a few weeks ago and it won’t refresh the view when I open the dashboard. It’s a hardwired stick up camera.
Verify that your cameras’ RSSI signal strength is good.
Reboot your smartphone.
If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.