New Stick Up Camera will not refresh when opening Dashboard

I added another camera to our system a few weeks ago and it won’t refresh the view when I open the dashboard. It’s a hardwired stick up camera.

Hi @JoeOtte. If your Camera Preview tile is not updating, you can try the following steps:

If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.