New Spotlight Cam installed but no iPhone alerts?

I think I have the alerts turned on but not getting any motion alerts. Live View works fine and have tested by walking right past the c am several times. Motions are being recorded in History setting just fine. What am I missing?

Actually, just now, while typing this post and looking at a History video from earlier in the day I DID get an alert popping up (1st I’ve gotten) - it was while the app was open. Is that a setting to notify only when in app?

Hi @Hotkey ! Have you tried uninstalling and reinstalling your Ring App? If not, can you and please let us know what happens!

Actually I logged out and back in and that solved gthe problem!

1 Like