Hi Ring team,
I just bought 4 Outdoor Security Cameras With Lights and solar charger for each one. I installed them and they are great. The first 3 went in well. The forth camera is good, however, the solar panel that I got with it is faulty. It wont charge the camera. I swopped it with another solar panel and that one works well in the same location. Is there a way I can get my faulty solar panel replaced please?
Hi @Shomar. If a Ring product needs to be replaced, that is handled by our support team. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. Please be aware that our support team will first need to verify that a replacement is necessary and will also need to verify that your Ring product is under warranty.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.