I set up the ring and my husband is a shared user. On his app, when we get an alert - his only goes to live feed, and he has to go to the history to see what the alert was. Is there a way to change this so it goes right to motion?
Hey @rozilev. How long does your husband normally wait when he goes to click on the notification? If he’s answering the notification within the first 60 seconds, it will take him to the Live View as the device may still be recording the event.