Responses (1)

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itaylort

Can you try to connect with someting else? I have read somewhere its an issue. I had a new echo show and that is crystal clear when connecting to doorbell. My iphone is terrible. Not tries android yet either.

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05-01-2020 16:04:53

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KarenD123

Thanks, I will try to do that. I have Echo's but not the "show." However, I can probably just use it to see what the sound is like.

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05-01-2020 16:06:49

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itaylort

NOt sure if you have made it further but i have also read that setting the notification tones back to default on the phone can sometimes work as well on the forum[https://community.ring.com/t5/Video-Doorbells/Doorbell-Pro-2-way-audio-issue/td-p/237/page/9](https://community.ring.com/t5/Video-Doorbells/Doorbell-Pro-2-way-audio-issue/td-p/237/page/9)

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12-01-2020 20:21:44

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Nicki92

I have a Ring indoor cam with the same problem. They replaced the first one, but the new one has the same issue. My living room is quiet as a mouse, nothing running, not near any appliances, but yet there's all kind of background noise. I took the device into my bathroom, different outlet and closer to the router - same issue. I connected to the device from my computer and it's not quite as noisy but still noisy. I just got a Doorbell 3 Plus to install and I hope it doesn't have the same issue! Oh the RSS on my indoor device is -50.

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22-11-2020 01:21:07