New Ring Flood sensor - Continual "water detected"

Hello, just bought a Ring Flood sensor and placed it basement floor next to my water heater. Completely dry concrete floor, wiped it with a towel.
I’m continually getting false alarm “Water Detected” alerts through the base station.

Has anyone had this issue? Know how to fix this?

Hi @doneill220. I appreciate you checking to make sure your Flood and Freeze Sensor is placed in a dry area. The next best thing to do for your concern is to give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.

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