Even though Snapshot is off, I get a new picture in what appears to be 15 minute intervals. What setting have I missed to turn this feature off (to save battery though I’m not below 90% yet to see how well hardwired works). No motion alarm is set off however motion works when appropriate.
Have you tried a reset ( How to completely reset your Ring Video Doorbell – Ring Help) and setup your doorbell from scratch? That might allow your setting for Snapshot to be remembered.
Hi @rtcary. Where are you seeing this picture? Is this on your Event History Timeline or your Ring app Dashboard? Thanks, neighbor!