Responses (2)

• J

  Justin_Ring

  Hi @user54542. If you are not getting notification sounds from your alerts from the Ring app, I recommend checking your phone's permissions for the Ring app notifications to make sure it is allowing sounds. We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) with other steps to try for Android phones and this one [here](https://support.ring.com/hc/en-us/articles/210266406-Troubleshooting-Ring-Notifications-for-Apple-iOS-Devices) for Apple phones. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406#store-opening-hours) a call for further assistance.

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  14-08-2023 04:01:19

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• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  13-09-2023 04:02:13

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