New Phone No Ring

I got a new phone and am getting notifications from the camera but it’s not ringing.

Hi @user54542. If you are not getting notification sounds from your alerts from the Ring app, I recommend checking your phone’s permissions for the Ring app notifications to make sure it is allowing sounds. We also have this Help Center article with other steps to try for Android phones and this one here for Apple phones. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.

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