New Iphone

I have a new Iphone 14 and the app no longer shows my my ring device on my new phone it keeps asking me to set up a new device

Hi @user73860. It is most likely that you have logged into a different account where you did not originally set up your Ring device. I would recommend trying to figure out what account you set up your Ring device on and logging into that account. If you have tried this and are still having the same concern, give our support team a call for further assistance.

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