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U
New iPhone can’t load ring app
app-settings
troubleshooting

Hi - just got a new iPhone and trying to log into ring app. Asking for qr code that I don’t have. Old phone still logged in and wife is also logged. How can I get in on new phone please?

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09-07-2023 07:03:22

Responses (1)

  • T

    Hi @user50549. Are you having difficulty logging in, or difficulty setting up a device? To login, you just need your email, password and 2-step verification code. If you've changed your phone number, you can use this Help Center article [here](https://support.ring.com/hc/en-us/articles/4401968771860-Getting-a-Verification-Code-to-Your-New-Phone-Number) to assist you. Feel free to share a screenshot of the specific error you are seeing. Let me know if this helps.

    0

    11-07-2023 04:41:16

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