New iPhone can’t load ring app

Hi - just got a new iPhone and trying to log into ring app. Asking for qr code that I don’t have. Old phone still logged in and wife is also logged. How can I get in on new phone please?

Hi @user50549. Are you having difficulty logging in, or difficulty setting up a device? To login, you just need your email, password and 2-step verification code. If you’ve changed your phone number, you can use this Help Center article here to assist you. Feel free to share a screenshot of the specific error you are seeing. Let me know if this helps.