New House w/ring system

We are buying a house that has as the owner put it a full ring system alarm, but I’m not sure about that. Is it safe for us to take over this equipment or should we get new equipment? What are the odds they could log back into the system?
Any information or help that can be provided would be great.

Hi @shortone78. The previous owners of the Ring Alarm system should have removed it from their Ring accounts once they moved. After a Ring device is removed from a Ring account, it is no longer associated with that account and the previous owner cannot remotely add it back or access the device. If you try to set up the Ring Alarm in your Ring account and receive an error, try reviewing the information in this Help Center article. If that doesn’t help, please give our support team a call at one of the numbers available here.

1 Like